Getting to Know You - Flightless

Here at Flightless we like to say that our clients become family, you're stuck with us. That means we will always be looking out for your well-being and getting the right solution for you.

To do that, we need to understand your problem before we can think about solutions. No one likes questionnaires, but we've found it helps bring us to the same place so we can have fruitful discussions about the best solutions for your specific needs.

Onboarding Survey

Name *

Email *

Tell us about your project *

What is your budget range? *

When would you like to get started? *

When do need this project completed? *

How did you hear about us? *

Business Overview

Describe the profile of your best client. *

We want to know the: who, what, how, where, when, and why of your buyers.

What value do you provide to your client? *

Remove their pain? Solve a dilemma? Provide pleasure? Describe.

What other service providers or consultants does your company work with to grow the business? *

Needs Assessment

What are the top three things about your business that keep you awake at night? *

What are the three most current issues impacting your company's performance? *

What three future issues do you think/believe will impact your company's performace? *

What are the top three problems you want to solve with the website? *

Value Assessment

If we solve the problems you mentioned, what value would you derive? *

For example, would the solution: Bring you peace of mind? Support a belief or mission you hold close to your heart? Achieve fame and glory? Increase profitability by 25%? Cause you to exclaim, "Hurrah! I don't have to deal with that anymore"?

What does success look like to you? *

What evidence will you need to see in six months to determine whether you made the right decision to hire us? *

What is the greatest outcome you can imagine from our work with your company? *

Business Overview

Needs Assessment

Value Assessment

Where We Write